Refund policy

Returns Policy

Thank you for choosing uallo.it! Your satisfaction is our priority and we want to make sure you are completely satisfied with your purchases.

General Returns Policy:

Return Period: 14 days
We accept returns within 14 days of the delivery date of your order.

Product Status:

Products must be returned in their original condition, unused and with all original packaging and labels intact.

Procedure for Making a Return:

Log in to your account on www.uallo.it.
Go to the "Order History" section.
Select the order containing the product you wish to return.
Follow the instructions to start the return process.


Return Shipping:

Return shipping costs are the responsibility of the customer, unless the return is due to an error in our warehouse or a defective product.

Reimbursement:

Once we have received and inspected the return, if it complies with the conditions, we will process the refund within 14 working days.

For any questions or assistance regarding returns, contact our customer service via info@uallo.it

We are committed to making the returns process as simple and transparent as possible.